Privacy Policy of Dasabhuja Shankha

Last Updated: 12 July 2026

Dasabhuja Shankha Bhander (“we”, “us”, “our”, or “the Business”) respects the privacy of individuals who visit and use our website and services. This Privacy Policy sets out, in general terms, the manner in which we may collect, use, process, store, disclose, and safeguard personal information provided by users and customers (“you”, “your”, or “User”) while accessing our website, purchasing our products, communicating with us, or otherwise using our services.

By accessing or using our website and/or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information in accordance with this Policy and applicable laws.

1. INFORMATION WE MAY COLLECT

Depending upon your interaction with our website and services, we may collect information including, but not limited to:

• Your name, contact number, email address, billing address, and shipping address;
• Information necessary for processing and fulfilling orders;
• Purchase history, order details, transaction references, and customer service records;
• Communications, enquiries, feedback, reviews, or other information voluntarily provided by you;
• Information provided through telephone, email, WhatsApp, social media platforms, or other communication channels;
• Technical and usage-related information, including IP address, browser type, device information, operating system, website usage patterns, and other information collected through cookies or similar technologies.

You are responsible for ensuring that the information provided by you is accurate, complete, and up to date.

2. PURPOSE AND USE OF INFORMATION

Subject to applicable laws, the information collected by us may be used for legitimate business purposes, including but not limited to:

• Processing, confirming, fulfilling, and delivering orders;
• Communicating with customers regarding orders, payments, deliveries, enquiries, complaints, returns, refunds, or customer support;
• Verifying transactions and preventing fraudulent, unauthorized, or unlawful activities;
• Improving our products, website, services, marketing activities, and overall customer experience;
• Maintaining internal business, accounting, administrative, and transaction records;
• Sending information relating to products, services, promotional offers, or business updates, subject to applicable laws and communication preferences;
• Complying with legal, regulatory, taxation, judicial, or governmental requirements; and
• Protecting the legitimate rights and interests of Dasabhuja Shankha Bhander, its customers, and other concerned parties.

3. CONSENT

By voluntarily providing your personal information through our website or other communication channels, you consent to the collection and processing of such information for the purposes stated in this Privacy Policy.

Where required under applicable law, we shall seek appropriate consent before processing personal information for specific purposes.

You may withdraw your consent for certain processing activities by contacting us. However, withdrawal of consent shall not affect the legality of processing undertaken prior to such withdrawal and may, in certain circumstances, affect our ability to provide particular products or services.

4. PAYMENT AND FINANCIAL INFORMATION

Payments made through our website or in connection with our services may be processed by independent third-party payment gateways, banks, financial institutions, or payment service providers.

Dasabhuja Shankha Bhander does not ordinarily store complete debit card details, credit card details, UPI PINs, banking passwords, or other sensitive payment authentication credentials.

The collection, processing, and security of information by third-party payment service providers shall also be governed by their respective terms, conditions, and privacy policies.

We shall not be held responsible for the acts, omissions, security practices, system failures, or privacy practices of independent third-party payment service providers, except to the extent that liability cannot lawfully be excluded under applicable law.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, analytics technologies, and similar tools for purposes including website functionality, performance analysis, visitor behaviour analysis, security, marketing measurement, and improving user experience.

Certain cookies may be necessary for the proper functioning of the website.

Users may manage or disable cookies through their browser settings, subject to the understanding that disabling certain cookies may affect the availability or functionality of some features of the website.

6. DISCLOSURE AND SHARING OF INFORMATION

Dasabhuja Shankha Bhander does not ordinarily sell or rent customers’ personal information.

However, to the extent reasonably necessary for legitimate business operations and the provision of our services, information may be shared with:

• Courier, delivery, and logistics service providers;
• Payment gateways and financial service providers;
• Website hosting, technology, and IT service providers;
• Analytics, advertising, and marketing service providers;
• Professional advisers, consultants, auditors, or service providers;
• Government, judicial, law enforcement, or regulatory authorities, where disclosure is required or permitted by applicable law; and
• Other parties where reasonably necessary to protect our legal rights, prevent fraud, enforce our policies, or comply with legal obligations.

Where reasonably practicable and required by applicable law, we expect service providers handling personal information on our behalf to take appropriate measures to safeguard such information.

7. DATA SECURITY

We endeavour to adopt reasonable and appropriate administrative, organizational, and technical measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, users acknowledge that no electronic transmission, internet-based communication, or digital storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect personal information, we cannot provide an absolute guarantee against all security risks, cyber incidents, unauthorized access, or circumstances beyond our reasonable control.

8. DATA RETENTION

Personal information may be retained for such period as is reasonably necessary to:

• Fulfil the purposes for which the information was collected;
• Complete transactions and provide customer support;
• Maintain business, accounting, taxation, and transaction records;
• Resolve complaints, claims, or disputes;
• Prevent fraud and misuse; and
• Comply with applicable legal and regulatory obligations.

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable laws and our internal practices.

9. MARKETING AND PROMOTIONAL COMMUNICATIONS

Subject to applicable laws and, where necessary, your consent, we may communicate information regarding products, services, special offers, promotions, or other business updates through email, telephone, SMS, WhatsApp, social media, or other appropriate communication channels.

Users may request to discontinue receiving certain promotional communications by contacting us or using any available opt-out mechanism.

Please note that opting out of promotional communications may not prevent us from sending essential transactional or service-related communications concerning orders, payments, deliveries, refunds, or customer service matters.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrations with third-party websites, applications, social media platforms, payment services, or other external services.

Such third parties operate independently and may have their own privacy policies and terms of use.

Dasabhuja Shankha Bhander does not exercise control over and shall not ordinarily be responsible for the privacy practices, content, availability, security, or operations of independent third-party websites or services.

Users are advised to review the applicable policies of such third parties before providing personal information.

11. RIGHTS AND REQUESTS OF USERS

Subject to applicable laws and reasonable verification of identity, users may contact us regarding:

• Access to personal information held by us;
• Correction or updating of inaccurate or incomplete information;
• Withdrawal of consent, where applicable;
• Deletion or erasure requests, where legally permissible;
• Grievances or concerns regarding the processing of personal information.

Any request shall be considered and handled in accordance with applicable legal requirements.

Certain information may be retained despite a deletion request where retention is necessary or permitted for legal, regulatory, taxation, accounting, fraud prevention, dispute resolution, or other legitimate purposes.

12. CHILDREN’S PRIVACY

Our products and services are not specifically intended to solicit personal information directly from children.

Where information relating to a child is processed, we shall endeavour to handle such information in accordance with applicable legal requirements, including requirements relating to verifiable consent where applicable.

13. LEGAL COMPLIANCE

This Privacy Policy is intended to operate in accordance with applicable laws and regulations in force in India concerning privacy, electronic commerce, information technology, and the protection of personal information, as amended from time to time.

In the event of any inconsistency between any provision of this Privacy Policy and a mandatory requirement of applicable law, the applicable legal requirement shall prevail to the extent of such inconsistency.

14. LIMITATION OF RESPONSIBILITY

While Dasabhuja Shankha Bhander takes reasonable measures to safeguard personal information, we shall not be responsible for any loss, unauthorized access, disclosure, or misuse arising from circumstances beyond our reasonable control, third-party actions, technical failures, cyber incidents, force majeure events, or a User’s own failure to maintain appropriate security practices, except to the extent that such liability cannot lawfully be excluded or limited.

Users are responsible for maintaining the confidentiality and security of their devices, accounts, passwords, payment credentials, and other access information.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to review, modify, amend, or update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

The revised Privacy Policy shall be published on this page with an updated “Last Updated” date.

Users are encouraged to review this Privacy Policy periodically.

Continued use of our website or services following the publication of changes shall be subject to the revised Privacy Policy, to the extent permitted under applicable law.

16. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, any dispute arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the principal place of business of Dasabhuja Shankha Bhander.

17. GRIEVANCE AND CONTACT INFORMATION

For questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of personal information, you may contact:

Dasabhuja Shankha Bhander

Website: dasabhujashankha.co.in

Customer Support / Contact Number: +91 9433037397

We shall endeavour to review and respond to legitimate privacy-related concerns within a reasonable period and in accordance with applicable legal requirements.

By accessing, browsing, purchasing from, or otherwise using the website and services of Dasabhuja Shankha Bhander, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of information in accordance with its terms, subject to applicable law.

© 2026 Dasabhuja Shankha Bhander. All Rights Reserved.